| ZONE
Service Terms and Conditions of Use
IMPORTANT
: PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY.
1. General
1.1 The User hereby accepts and agrees to be bound by these Terms
and Conditions of Use which may be revised from time to time. The
User agrees to review these Terms and Conditions of Use periodically
and the continuing access to and/or use by the User of the ZONE
Service shall be deemed as conclusive evidence of the irrevocable
acceptance by the User of the revised Terms and Conditions of Use
as they become effective from time to time.
1.2 For a Personal User, the User declares that he or she is over
18 years
old and is a holder of a valid Hong Kong Identity Card.
2. Definitions
"Fees" means the following fees and charges for the use
of and access to the ZONE Service as may be charged by ZONE from
time to time in accordance with these Terms and Conditions of Use:
-
(i) any registration fee, monthly subscription fee and service charges
for the use of the ZONE Service;
and
(ii) any other payable fees, taxes, tariffs and charges.
"Hong Kong" means The Hong Kong Special Administrative
Region of the People's Republic of
China.
"Registration Form" means the registration form prescribed
by ZONE which a potential User
completes in order to become a User and be granted access to the
ZONE Service.
"Site" means the web site at which Users may access the
ZONE Service.
"Telecommunication Brand" means any company and/or carrier
(including without limitation ZONE) providing telecommunication
services through the ZONE Service.
"Terms and Conditions of Use" means these terms and conditions
of use contained herein and any subsequent modification, addition
or alteration to these terms and conditions of use contained here
in.
"ZONE" means ZONE Limited (formerly known as TelaPortal
Limited), its successors and assigns.
"ZONE Express Terms and Conditions" means those additional
terms and conditions as promulgated by ZONE from time to time upon
and subject to which Users may access and use the "Automatic-Recharge
ZONE Express Service" (having its meaning defined in those
terms and conditions).
"ZONE Service" means collectively the telecommunication
services and solutions applied for by the User in the Registration
Form and/or such other services ordered or requested for by the
User and/or agreed to be provided by ZONE from time to time.
"ZONE VoIP Terms and Conditions" means those supplemental
or additional terms and conditions as promulgated by ZONE from time
to time upon and subject to which Users may access and use the voice
over Internet protocol services provided by ZONE.
"User"
means the person, firm, company or organization described on the
Registration Form who has subscribed to use the ZONE Service electronically
or through other means by submitting the Registration Form and whose
subscription has been approved by ZONE.
3. Registration
3.1 The User declares that: -
3.1.1 the information provided in the Registration Form is true,
accurate, complete and up to date;
3.1.2 the User will safeguard and keep confidential any password
and access number which ZONE provides to the User and if the User
believes that the password and/or access number has been lost or
stolen, the User will immediately notify ZONE;
3.1.3 any person(s) using the User's password and/or access number
is either the User or authorised by the User; and
3.1.4 the User will inform ZONE immediately of any changes to the
information provided in the Registration Form.
3.2 The User acknowledges that the ZONE Service may be governed
by additional terms and conditions which may be revised from time
to time. Notice may also be provided by electronic mail or regular
mail.
4. Services
4.1 The User acknowledges that ZONE may, in its sole discretion
and with or without notice:-
4.1.1 vary the ZONE Service or any part thereof; and
4.1.2 modify, suspend or temporarily discontinue the ZONE Service
or any part thereof.
4.2 In consideration of the User paying the Fees as and when they
fall due and complying with the Terms and Conditions of Use, ZONE
will use its reasonable endeavours to provide and maintain the
ZONE Service.
4.3 The ZONE Service is supplied by ZONE on an "as is"
basis and without any express or implied warranties save for those
warranties implied or imposed by and which cannot be excluded or
restricted under the laws of Hong Kong. ZONE cannot guarantee the
service quality and performance of any Telecommunication Brand or
any combination thereof. The entire risk as to the quality and performance
of the ZONE Service is with the User.
5. Use of the ZONE Service
5.1 The User will pay all the Fees due and payable to ZONE as a
result of the use of the ZONE Service by the User.
5.2 The User is responsible for all content of his/her messages
and attachment(s) (if applicable) and all other information and
data provided to ZONE for any reason whatsoever, and any consequences
arising therefrom. ZONE shall not be liable to or responsible for
howsoever any content of his or her messages and attachment(s) (if
applicable) or any information and data that may be provided by
the User or any other person by or through ZONE Service or its equipment.
5.3 The User will not use ZONE Service for transmission of any unsolicited
advertising or promotional messages, material or information, junk
fax, spamming, chain letters or any other type of unsolicited transmission
where the recipient has not requested or invited the same (whether
for a commercial purpose or not) or for purposes of pyramid schemes
or any other illegal or dishonest purposes. The User will not use
any ZONE Service to send, post, distribute, disseminate or display
in public any defamatory, obscene, racist or otherwise unlawful
or objectionable or unsuitable messages, material or information.
The User will not use any ZONE Service in such a manner as to breach,
invade, attack or violate any proprietary or intellectual property
rights of any other person or entity. The User will not send or
transmit any messages or material that may be offensive, discriminating,
harassing, abusive, harmful, embarrassing, vulgar or otherwise objectionable.
5.4 The User will comply with all applicable laws in Hong Kong and
any other relevant jurisdiction relating to the use of the ZONE
Service or any third party service. In addition, the User will comply
with all regulations, guidelines and other requirements of ZONE
and the Telecommunications Authority regarding the use of the ZONE
Service.
5.5 The User shall be deemed to have sole and full responsibility
for any access to or use of the ZONE Service through the User's
password and/or access number. The User will remain liable for use
of the ZONE Service by any third party until ZONE has received written
notice of such event from the User requesting suspension of the
ZONE Service.
5.6 ZONE reserves the right to take all necessary steps to prevent
any unsolicited or other unauthorized or objectionable messages,
material, information or any other form of transmission. ZONE may
also block, filter, monitor or otherwise refuse the transmission
of any message, information or data that ZONE at its sole discretion
deems objectionable or unsuitable or in breach of or non-compliance
with any of these Terms and Conditions of Use.
6. Fees and Payments
6.1 The User acknowledges and agrees to pay ZONE the Fees in the
manner selected by the User on the Registration Form as and when
they become due and payable without set-off or deduction. The User
further acknowledges and agrees that service charges of any Telecommunication
Brand as from time to time determined by the relevant telecommunication
company or carrier may change at any time without notice. The records
of ZONE shall be final and conclusive in respect to the calculation
of Fees
save and except for any manifest errors.
6.2 Time is of the essence of these Terms and Conditions of Use
in respect of payment of Fees. Fees are immediately due and payable
on the date of the invoice. If the Fees are not received by ZONE
in the agreed manner, the ZONE may immediately suspend or terminate
ZONE Service to the relevant User and/or ZONE may charge interest
at the rate of 1.5% per month on the outstanding amount accruing
on a daily basis until payment has been made in full.
6.3 Without prejudice to any rights and remedies available to ZONE,
you shall indemnify ZONE against all costs, charges and expenses
which ZONE may incur (including without limitation legal fees and
debt collection agency charges) in relation to obtaining or attempting
to obtain payment hereunder.
7. Additional Terms
7.1 The terms and conditions of use of the Telecommunication Brands,
which are relevant to the use of the ZONE Service by Users, are
hereby incorporated as part of the Terms and Conditions of Use.
By agreeing to the Terms and Conditions of Use, the User accepts
and agrees to be bound by the relevant terms and conditions of use
of the Telecommunication Brands. Copies of the relevant terms and
conditions of use are available from ZONE upon request at the cost
of the User.
7.2. Users will also be bound by ZONE Express Terms and Conditions
by reason of his or her gaining access to or use of ZONE Express
Service, which terms and conditions are at all times be deemed part
and parcel of these Terms and Conditions of Use. In the event of
ZONE deems any inconsistency or ambiguity between any of the ZONE
Express Terms and Conditions and these Terms and Conditions of Use,
such ZONE Express Terms and Conditions shall prevail.
7.3. Users will also be bound by ZONE VoIP Terms and Conditions
by reason of his or her gaining access to or use of ZONE VoIP Service,
which terms and conditions are at all times be deemed part and parcel
of these Terms and Conditions of Use. In the event of ZONE deems
any inconsistency or ambiguity between any of the ZONE VoIP Terms
and Conditions and these Terms and Conditions of Use, such ZONE
VoIP Terms and Conditions shall prevail.
7.4 ZONE may
impose additional terms and conditions upon any User in relation
to his/her/its use of ZONE Service or any part thereof, including
without limitation requiring the User to place a deposit of such
sum to be determined by ZONE as a condition to the User's right
to use ZONE Service.
8. Disclaimer and Limitation of Liability
8.1 ZONE disclaims any representation, warranty or responsibility
in relation to the operation or quality of the ZONE Service, that
the ZONE Service will be uninterrupted or error free, any result
to be obtained from use of the ZONE Service, any services which
may be offered by any Telecommunication Brand and, to the extent
permitted by law, ZONE expressly disclaims any warranties whether
express or implied as to the title, fitness for a particular purpose,
merchantability or standard of quality of the ZONE Service and any
content, goods or services unless otherwise specifically mentioned
in the Terms and Conditions of Use.
8.2 ZONE expressly disclaims any liability for (i) any damage to
or loss of data suffered by the User arising from the User's use
of the ZONE Service and the service of any Telecommunication Brand;
and (ii) any claim based in contract, or otherwise for any loss
of revenue (whether direct or indirect), loss of profits or any
consequential loss whether of an economic nature or not including,
without limitation, any such loss which the User suffers as a result
of the use of the ZONE Service or the service of any Telecommunication
Brand and any error, inaccuracy, or computer virus in or introduced
into the User's computer system by, through or in connection with
the ZONE Service or the service of any Telecommunication Brand;
(iii) any claim relating to content, goods or services supplied,
provided, sold or made available by or through the ZONE Service,
and any disruption or suspension of the ZONE Service or any part
thereof or the service of any Telecommunication Brand which is attributable
to an event or circumstance beyond ZONE's control and including
but without limitation, acts of God, war, flood, fire explosion,
civil disobedience, governmental action, legislation not in force
at the of the time of promulgation of these Terms and Conditions
of Use, restraints imposed by governments or any other regulatory
authorities, labour disputes, trade disputes or delays of parties
over which ZONE has no control; and (iv) the content of any web-sites
linked to the Site or for any service offered by linked sites or
any other aspects in relation to such links.
8.3 ZONE's liability under the Terms and Conditions of Use shall
in any event not exceed the total fees paid by the User to ZONE
for the immediately preceding 180 days prior to any incident giving
rise to a claim.
8.4 ZONE will not be bound to verify the authenticity or authority
of a signature or mark purportedly of or on behalf of the User.
Any authorized signatory chop, business chop, personal seal, signature
or mark appearing on the Registration Form or any correspondence
shall be binding on the User and ZONE is irrevocably authorized
to reply on any form, letter or document purportedly signed by or
on
behalf of the User.
9. Personal Data and Cookies
9.1 All personal data held by ZONE will be kept confidential and
in accordance with the Personal Data (Privacy) Ordinance but the
User agrees ZONE may disclose or provide such data to the following
parties :-
9.1.1 subsidiaries, holding companies, associated companies or affiliates
or companies controlled by or under common control with ZONE ;
9.1.2 any other person who is under a duty of confidentiality to
ZONE who has undertaken to keep such information confidential;
9.1.3 any financial institutions, charge or credit card issuing
companies, credit information or reference, or collection agencies
necessary to establish and support the payment of any services being
requested; and
9.1.4 during the User's use of the Site, ZONE may issue to and request
from your computer blocks of data known as "cookies".
The User must not alter any cookies sent to the User's computer
from the Site and the User must ensure that the User's computer
sends correct and accurate cookies in response to any relevant request
from the Site. Cookies enhance the Site's performance by providing
a secure method for user identification and improving Site navigation.
User privacy and security are not
compromised when a User accepts a cookie from the Site.
9.2 The ZONE's Privacy Policy Statement, which is available at
http://www.zone1511.com/telaportal/SilverStream/Objectstore/General/privacy.htm
and will be provided upon request, is incorporated into and forms
part of these Terms and Conditions of Use.
10. Intellectual Property Rights
All copyright and other intellectual property rights that vest in
the works comprised within the ZONE Service or ancillary to it are
owned by ZONE or its related companies or are licensed to ZONE by
third parties. ZONE hereby reserves all intellectual property rights
in any services offered by ZONE, including without limitation the
contents of the Site and the Domain Name. Any use by an User of
a ZONE Service does not entitle the User or any person, company
or organization to claim ownership or right of any intellectual
property or similar rights in the ZONE Service or the Site.
11. Termination
11.1 ZONE may terminate, in whole or in part, the ZONE Service or
any part thereof at any time with or without cause on the giving
of one calendar month's notice in writing to the User.
11.2 The User may, by giving one calendar month's notice in writing
to ZONE, terminate the use of the ZONE Service provided that all
obligations, terms and conditions as stated herein have been observed
and performed in full.
11.3 ZONE may at any time suspend or terminate any User's access
to and use of the ZONE Service or any part thereof if, in ZONE's
opinion, if:
-11.3.1 the User or any authorized user under the User's account
has acted in breach of or otherwise fails to comply with any of
these terms and conditions (as extended pursuant to , including
without limitation the User has failed to pay ZONE on due date any
sums due by the User to ZONE;
11.3.2 the User or any authorized user under the User's account
has failed and/or neglected to comply
with any reasonable requirement of ZONE;
11.3.3 the User or any authorized user under the User's account
misuses the ZONE Service or any part thereof or use the ZONE Service
for any fraudulent or unlawful purposes, including without limitation
using ZONE Service for the purpose of transmission of unsolicited
advertising or promotional information;
11.3.4 the User becomes bankrupt, wound-up or otherwise insolvent,
or ZONE has reasonable cause to believe that the User is or will
be unable to pay all sums payable by the User to ZONE;
11.3.5 there is any unauthorized modification, alteration or tampering
with any equipment delivered or issued to the User in conjunction
with the ZONE Service, including without limitation the copying
of any electronic serial number or other information comprised therein;
11.3.6 any Fees for the use of the ZONE Service exceed the credit
limit specified by ZONE or by the credit card account registered
with ZONE from time to time;
11.3.7 any personal information or data of the User is found to
be false, inaccurate or incomplete;
11.3.8 a company or carrier providing telecommunication services
through the ZONE Service or any other third party fails to make
corresponding network, system and/or service available to or through
ZONE for any reason;
11.3.9 ZONE is instructed or advised by the Telecommunications Authority
or any other applicable authority or government department so to
do.
12. Assignment
12.1 Any right or obligation of or in these Terms and Conditions
of Use may be assigned by ZONE at any time without the consent of
the User.
12.2 The User shall not assign, transfer, convey, license or otherwise
dispose of its rights and obligations under the Terms and Conditions
of Use to any other party without the prior written consent of ZONE.
13. Other Provisions
13.1 Any invoice or notice from ZONE to the User will be sent to
the address or facsimile number or email address or (in the form
of SMS) telephone number shown on the Registration Form or such
other address, facsimile number or email address or telephone number
as the User may subsequently notify ZONE and such invoice and notice
shall be deemed served/received by the User within 48 hours of posting
or immediately upon faxing or sending the SMS or email.
13.2 If any provision of these Terms and Conditions of Use is found
by any court or administrative body of competent jurisdiction to
be invalid or unenforceable, such invalidity or unenforceability
shall not affect the other provisions of these Terms and Conditions
of Use, which shall remain in full force and effect. If any provision
of these Terms and Conditions is found to be invalid or unenforceable
but would be valid or enforceable if some part of the provision
were deleted or modified, the provision in question shall apply
with such minimum modification(s) as may be necessary to make it
valid and enforceable as near as may be to its invalid or unenforceable
form.
13.3 these Terms and Conditions of Use constitutes the entire agreement
and understanding between the User and ZONE and supersedes all prior
agreements or understandings, whether oral or in writing, between
the User or his or her representatives and ZONE in relation to the
subject matter thereof.
14. Governing Law and Jurisdiction
These Terms and Conditions of Use are governed by and construed
in accordance with the laws of Hong Kong and the parties hereby
submit to the non-exclusive jurisdiction of the courts of Hong Kong.
15. General
These Terms and Conditions of Use are in English and Chinese and
the English Terms and Conditions shall be used to interpret the
Terms and Conditions of Use and in the event of any inconsistency
between the Chinese and English versions, the English version shall
prevail.
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